1. Request Your Health Care Records

You may request copies of your health care records from us at any time. Please contact us directly by phone at 302-428-9561 to submit your request.

2. Contact the Licensing Board / Council

You may contact the applicable licensing or disciplinary authority in each state where we provide services:

Texas
Texas Behavioral Health Executive Council
https://bhec.texas.gov/contact-us/

California
California Board of Behavioral Sciences
https://www.bbs.ca.gov/about/contact_us.html

Delaware
Delaware Division of Professional Regulation
https://dpr.delaware.gov/contact/

Pennsylvania
State Board of Social Workers, Marriage & Family Therapists, and Professional Counselors
https://www.pa.gov/agencies/dos/department-and-offices/bpoa/boards-commissions/social-workers-marriage-family-therapists-professional-counselors/

Maryland
Maryland Board of Social Work Examiners
https://health.maryland.gov/bswe/Pages/default.aspx

3. File a Consumer Complaint

You may file a consumer complaint with the appropriate agency using the information below:

Texas
Office of the Attorney General – Consumer Protection Division
https://www.texasattorneygeneral.gov/consumer-protection

California
California Board of Behavioral Sciences
https://www.bbs.ca.gov/consumers/consumer_complaints.html

Delaware
Delaware Board of Social Work Examiners
https://dpr.delaware.gov/boards/socialworkers/

Pennsylvania
Pennsylvania Department of State
https://www.pa.gov/services/dos/file-a-complaint-against-a-pa-licensed-professional

Maryland
Maryland Board of Social Work Examiners
https://health.maryland.gov/bswe/Pages/Complaint.aspx

This information is provided to ensure you are aware of your rights and available consumer resources.